Shipping & Delivery Policy

Thank you for shopping at Dhamasa. We are committed to delivering your orders safely and on time across India.

1. Shipping Coverage

We currently ship products across India.

For delivery availability in specific locations, please contact our support team before placing your order.

Orders placed from Monday to Saturday (IST) are usually processed on the same day or the next business day.
Orders are generally shipped within 2 business days after order confirmation, subject to product availability.

Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated delivery time is typically 4–9 business days depending on the delivery location and courier partner availability.
Delivery timelines may vary during festivals, sales, natural events, or unforeseen logistics delays.

Shipping charges are calculated based on:
- Order value
- Product size/weight
- Delivery location

Applicable shipping charges will be displayed at checkout before payment confirmation.

Once your order is shipped, tracking details may be shared via:

Customers can use the tracking information to monitor shipment status.

While we strive to deliver within the estimated timeline, delays may occasionally occur due to:

If delivery fails due to incorrect address or unavailability of the recipient, additional shipping charges may apply for re-delivery.

If you receive a damaged package:

Please inspect the package at the time of delivery.
Contact us within 48 hours with photos/videos of the damaged package and product.

We will investigate and provide an appropriate resolution.

For shipping or delivery-related queries, please contact us:

Dhamasa
487/5 Old Lal Dora, Peeragarhi Village,
New Delhi – 110087, India

Email: dhamasa487@gmail.com
Phone: +91 8510089640